Customer Service NVQ Level 4 OCR

NVQ Level 4 OCR
(Professional Qualification)

This is a course designed to fit within your working patterns and to help enhance the development of customer service within your business. If you are working in a senior position within your organisation and you are able to influence decision-making on how customer service is delivered then this is the ideal course for you. Designed to be flexible, this course is offered on a workshop basis and gives you the opportunity to collate evidence and build a portfolio of work.

Course leader
Chris Lisle

FOR FURTHER INFORMATION ON THIS COURSE, PLEASE CONTACT STUDENT SERVICES ON 01642 473132.

Download Course Brochure 136 (kb)

Go back