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Remote Education Information
What is remote education?
Remote education is where learning is provided for you outside of College premises. This is most likely to be lessons with a teacher / tutor leading the delivery, with you accessing your learning through Microsoft Teams, the VLE (our Virtual Learning Environment) and/or any other platforms that we may use depending on your course. It might also include some learning that you undertake on your own, using Microsoft Teams and/or other platforms (such as email) to access any support you need from your tutor.
How do I access Microsoft Teams?
Your tutor should have already been in touch with you to advise you how to access the online learning resources.
On the college website (www.cleveland.ac.uk), scroll to the very bottom of the home page where there is a selection of links under the header of ‘Resources’ – if you click ‘College Email/Office 365’ this will give you the option to open MS Teams.
Please get in touch with your tutor through the usual college email system if you are unsure or need some help.
How much of my course will be delivered remotely?
Ideally, the majority of your learning will be delivered face to face and on-site.
If the College is forced, as a result of national or local restrictions arising from COVID-19, to stop operating face to face learning, learning will be moved on-line. You will be advised of any changes to your learning delivery method either by your tutor or via an email from the College Principal.
Ideally, your tutor should have explained in person how this will work and demonstrated the use of Microsoft Teams in advance. For some short courses, however, this may not always be possible.
To enable a smooth transition to remote learning, if this is required as a result of national / local restrictions, some courses may also add short periods of remote delivery to your normal timetable, as a ‘practice run’, to ensure that you and other learners can access lessons effectively.
Examples where short periods of remote learning have already been embedded into the timetable include:
At Redcar and Cleveland College the Curriculum has been amended in light of the ongoing Covid pandemic. When the College is open to learners, practical elements of your course will be delivered face to face. Where online learning is appropriate, parts of your programme will be delivered remotely.
Across the College, a blend of online learning and face to face learning have taken place since September. Examples of online and face to face learning include Health and Social care where a proportion of learning was moved to remote delivery. Public Services has, in the main, had its lessons delivered face to face but has had a number of theory-based sessions online to test the practicalities of remote learning.
Whichever model is used, our key focus is to ensure that learning is engaging and enables you make positive progress towards completion of your qualification.
There are other instances where periods of remote learning may be required, such as learners or teaching staff having to self-isolate as a result of COVID-19, more guidance will be provided from your tutor should this matter arise.
It is our aim, as far as possible and in line with the guidance issued from the Government, that remote learning will only be a small element of your course. However, the proportion of remote learning will vary from course to course – your course tutor will provide more information.
How will I be told which parts of my course are ‘remote’?
As this will vary from course to course, your own tutor will be able to advise you on any remote delivery of your course.
Expectations of Students
With regards to remote learning, you will be expected to:
- Have your camera on when attending remote sessions delivered online via Microsoft Teams and mute your microphone when you are not speaking. This is to help support effective communication between learners, class peers and staff. It will also help staff check understanding of topics so sessions can be adapted where needed.
- Arrive in online sessions on time, prepared with the equipment you need, in a quiet and suitable environment, be attentive, engage in all activities, wear appropriate dress (the same as they would on college premises), have a suitable background (with MS Teams features such as ‘blur’ mode used to help achieve this where needed), be respectful towards staff and peers, and behave as you would in college following standard procedures.
- Listen carefully and ensure you keep up to date, understanding:
- How assessments are taking place
- What work needs to be submitted and when
- Current progress against targets
- How to improve and by when, in line with any improvement plans etc.
Arrangements for students
Arrangements for students studying courses that require specialist equipment or facilities
Where specialist equipment or facilities are required, this will be discussed with you by your course tutor. Practical courses are being timetabled to maximize the time available during ‘face to face’ teaching.
Arrangements for students without devices, connectivity or a suitable environment for learning
We have worked with a major provider to give you the opportunity to purchase the IT equipment you need for your studies, in a more affordable way. You can use your own device to access your coursework, but if you need a new laptop, we can support you in getting the right kit for your studies. You can find out more by visiting our website (www.cleveland.ac.uk) scrolling to the ‘Resources’ section on the homepage and clicking the ‘IT Loan and Buy Scheme’ link.
Student Services
Our Student Services team at Redcar & Cleveland College are dedicated to ensuring you not only gain qualifications but enjoy your time with us here at the College. We are an experienced team who can support and advise you on a variety of matters:
During non-contact teaching time, if at any time you require support or find yourself in crisis, please do not hesitate to use the list of numbers below to access support.
- Tracy Williams (Safeguarding) 07967657577 (Office hours 8.30am-4.30pm) - tracy.williams@cleveland.ac.uk
- Jenny Hackett (Welfare) 07702515467 (Office hours 8.30am-4.30pm) - jenny.hackett@cleveland.ac.uk
- Helen Mahoney (Welfare) 07702515472 (Office hours 8.30am-4.30pm) - helen.mahoney@cleveland.ac.uk
Finance
- Lorraine Preston - lorraine.preston@cleveland.ac.uk
- Jane Moore - jane.moore@cleveland.ac.uk
Careers
- Gillian Rathbone - gillian.rathbone@cleveland.ac.uk
Enrichment
- Tom Markham - thomas.markham@cleveland.ac.uk
If you need support outside of these hours please contact:
- CAMHS (Crisis) 03000 132000 option 6
- Crisis (Adult) 01642 524714
Support for students with SEND
The College has continued to support all students who require support either face to face and or online. For all students with SEND a named learning support member of staff has been allocated for ease of contact and communication. The College has taken steps to ensure all learning support staff can support learners if they are required to move to online learning and will support learning face to face. For some learners studying online may prove difficult and not be appropriate based on the learning difficulty. To support learners the College will provide physical learning packs for study during any lockdown period. The College will also make regular contact with learners to ensure they continue to make progress and or require additional support.





















