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Safeguarding & Welfare

Learn about the support we offer, and who to contact on campus for safeguarding advice.

On campus, we can offer support and guidance for any safeguarding and welfare needs. We’re here to ensure our students feel safe, both in and out of college. Whether it’s to contact someone on site, or learn more about our policies, scroll down for more information.

Safeguarding and Welfare

Redcar and Cleveland College is committed to safeguarding our students, with this commitment demonstrated through our college values. We prioritise your safety and wellbeing at all times, with safeguarding and welfare teams located within all of our college sites. We offer advice and support, ensuring that help is sought through external agencies, where needed.

We offer information, advice and guidance on a range of issues including:

  • Mental health
  • Managing relationships
  • Housing
  • Substance misuse
  • Sexual health
  • Internet safety

If you should feel unsafe or that you need to access support, we are here to make sure you are heard and supported.

Equity, Diversity, Inclusion and Belonging

We value the diversity of our college community and promote inclusion for all. We make sure that all of our students receive the same provision and access to our services. We encourage a culture of respect and commit to tackling prejudice at all levels. By encouraging students and staff to share their own experiences, we aim to promote mutual understanding, tolerance and respect.

Contact the team:

There is always a member of the safeguarding team across group who will be available throughout the year (excluding bank holidays, the Christmas period and weekends, between 08.30 – 17:00 Monday to Thursday, and 08:30 – 16:30 on Fridays.

If you require support from college staff, please speak to a member of staff or use the following email directly: safe@the-etc.ac.uk

Welfare and essential services contacts:
  • Samaritans – 116 123
  • Police, Ambulance, Fire Brigade – EMERGENCY ONLY 999
  • Police Non-emergency – 101 Medical Non-emergency – 111
  • Childline – 0800 1111
  • CAMHS (Crisis line) – 03000 132 000 Option 6/ 08000516171
  • Crisis (Adults) – 01642 524 714
  • Harbour – Domestic Violence support – 03000 202 525
  • SARC – Sexual Assault Referral Centre – 01642 516 888
  • EVA – Women’s aid against domestic abuse – 01642 490 677 / 07525 591 971 (9 – 5) Email – info@eva.org.uk
  • Alliance Counselling – 01642 296 052
  • Impact on Teesside: Psychological Counselling Service- 01642 573 924
  • Mind – 01642 257 020
  • Shout – Text Service for crisis support, anytime anywhere – Text 85258
  • Cruse – Bereavement care – 01642 210 284
  • Halo Project – Honour based Violence support – 01642 683 045
  • Hart Gables – LGBTQ+ Service – 01642 675 509
  • We Are With You – Substance misuse – 0300 303 3781
  • Change, Grow, Live – Drug and Alcohol Recovery service – 0300 303 37 81
    – 24 Hour helpline – 08000 522 050
  • Kooth – online counselling and emotional wellbeing service tailored to students 11 – 18 years of age, open 365 days per year:- – www.kooth.com
  • Qwell – online support for adults – www.qwell.io
  • Cerebral Palsy Guide – birth injury guidance – https://www.cerebralpalsyguide.com/birth-injury/