Safeguarding & Welfare

Safeguarding leads for ETC campuses

At student services we have put together a list of contacts who are able to help and support you if you require support. These contacts are there in case you need them, and offer services such as counselling, crisis support, and homelessness support. In an emergency please do not hesitate to contact emergency services 999.

If you require support from college staff, please speak to a member of staff or use the following email directly: safe@the-etc.ac.uk

Student Experience and Wellbeing Manager:

Helen Channing

T: 01642 777186

M: 07856 902970

E: helen.channing@the-etc.ac.uk

Advanced Safeguarding Practitioner:

Tracy Williams

T: 01642 777230

M: 07702 515472

E: tracy.williams@cleveland.ac.uk

Lesley Duffy

T: 01642865515

M: 07856902967

E: Lesley.duffy@stockton.ac.uk

Welfare Officer:

Jenny Hackett

T: 01642 777162

M: 07702515467

E: jenny.hackett@cleveland.ac.uk

There is always a member of the safeguarding team across group who will be available throughout the year (excluding bank holidays, the Christmas period and weekends, between 08.30 – 17:00 Monday to Thursday, and 08:30 – 16:30 on Fridays.

Safeguarding

Ensuring the College environment is safe means we manage the risks to our students and safeguarding underpins the College’s values. We make sure all staff are aware of their safeguarding responsibility and appropriate action is taken to protect you from harm, abuse or neglect.

We have dedicated Safeguarding and Welfare Officers who work across sites and liaise with the Local Safeguarding and Children’s Board and other agencies to ensure you stay safe.

Welfare

The specialist team is here to support you to stay safe and well, we are located at all of our sites meaning we are there for you!
We offer initial guidance and support on a variety of matters and then can signpost you to a more specialist service if needed. Your wellbeing is important and the team will discuss any concerns which you may have about your personal circumstances.

We can support you with:

Mental/physical health concerns
Sexual health and relationships
Drug/ Alcohol awareness
Bullying including online safety and cyberbullying
Financial circumstances
Housing problems

Keeping you safe and well is a priority for the team and help is always at hand if you need it.

WELFARE AND ESSENTIAL SERVICES CONTACTS

Useful Contacts

Samaritans – 116 123
Police, Ambulance, Fire Brigade - EMERGENCY ONLY 999
Police Non-emergency - 101 Medical Non-emergency - 111
Childline – 0800 1111
CAMHS (Crisis line) - 03000 132 000 Option 6/ 08000516171
Crisis (Adults) - 01642 524 714
Harbour – Domestic Violence support – 03000 202 525
SARC – Sexual Assault Referral Centre - 01642 516 888
EVA – Women’s aid against domestic abuse - 01642 490 677 / 07525 591 971 (9 – 5) Email - info@eva.org.uk
Alliance Counselling - 01642 296 052
Impact on Teesside: Psychological Counselling Service- 01642 573 924
Mind – 01642 257 020
Shout – Text Service for crisis support, anytime anywhere – Text 85258
Cruse - Bereavement care - 01642 210 284
Halo Project – Honour based Violence support - 01642 683 045
Hart Gables – LGBTQ+ Service – 01642 675 509
We Are With You – Substance misuse – 0300 303 3781
Change, Grow, Live – Drug and Alcohol Recovery service – 0300 303 37 81
- 24 Hour helpline – 08000 522 050
Kooth – online counselling and emotional wellbeing service tailored to students 11 - 18 years of age, open 365 days per year:- - www.kooth.com
Qwell – online support for adults – www.qwell.io

Homeless Support

Stockton Central Library, Church Road TS18 1TX – 01642 528 389
Out of hours emergency 01642 524 552
Hartlepool Homeless and Housing Advice, Civic Centre TS24 8AY – 01429 266 522
Darlington Housing Options Team, Town Hall Darlington – 01325 405 333
Middlesbrough, Thirteen, Rivers House 63 North Ormesby Road – 0300 1111 000